What Do Customers Want Now? Is your sales team in sync with how customers are shifting gears? This new study shows customers aren't so sure it is.
Making a Good Second Impression It's all about what customers expect from a product to begin with, and helping customers understand how a product can help them, requires that salespeople help set those expectations.
Grow Sales by Reducing Administration In our restructuring work with clients, we often find that more than 50 percent of a sales professional’s time is spent on non-customer-facing work, including account maintenance, issues resolution, and reporting. Since the top mandate (and natural talent) of sales professionals is to generate revenue, excessive administrative work—be it paper or automated—represents a significant loss of revenue.
Sharpen your skills, accelerate your career and earn CEUs with a Professional Certificate from Ithaca College. Training magazine is a proud co-sponsor of the following online professional certificate programs:
* Performance Improvement Management
* Program Evaluation and Measurement
* Leading Networked Organizations and Virtual Teams
RSS