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NEWS

Consumers Lean on Loyalty
Participation in retail loyalty programs increases, especially among Millennials, as consumers look for savings.

Globoforce Names Two New Key Executives to Management Team
Globoforce, the provider of global strategic employee recognition solutions, announced the appointment of Grant Beckett to the position of vice president of product and Basak Ozer to the position of vice president of business development.

Podcast: Challenges and Opportunities for the Hospitality Industry
Bjorn Hanson, clinical associate professor of the Preston Robert Tisch Center for Hospitality, Tourism, and Sports Management at the School of Continuing and Professional Studies at New York University, discusses strategies for new hotel brands, the lodging industry’s response to consumers’ new frugality, and when things will start getting better for the hospitality industry.

Two Web Resources Give Planners Venue, Supplier Listings and Reviews
Two Web portals have debuted, one focused on green meetings in its product and supplier directory and the other likening itself as a TripAdvisor for group venues where planners can supply user reviews.

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STRATEGY

Give Back, Get Back - Doing Well By Doing Good
So many incentive programs are just being canceled, and many of them 100 percent paid for, with little thought for alternatives and resulting in no benefit to anyone. Where you have a client whose main issue is perception rather than financial, it might be worth considering a proactive approach to avoid a possible cancellation. Take the corporate social responsibility approach.

Mad About Incentives Meets Science Behind Incentives, Part I
The following is the first of several collaborative articles by Incentive columnists Ley Borlo and Dr. Joshua Klapow on a variety of industry subjects.

Scientist: Influencer Theory Is Bogus
Duncan Watts has argued that the influencer model, where fads spread because of groups of people called influencers, is deeply flawed. Watts, a research scientist with Yahoo, asserts that influencers have been poorly defined and that scientific data show companies are just as likely to spread a message or product by targeting random groups of consumers.

On Top of Real Recognition: Top 10 Ways to Keep Productivity High During the Lazy Days of Summer
Summer equals vacation, rest, and escape yet, amid the sunshine and warm temperatures, schedules need to be met and workforce morale must stay high to achieve company goals. Here are the top 10 ways to keep summertime productivity high.

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TRAVEL

Starwood Plans Bermuda Debut
Starwood will make its Bermuda debut in 2013 with the opening of a St. Regis property in downtown Hamilton.

Crowne Plaza Brand Embarks on $250 Million Makeover
Owners of InterContinental Hotel Group's Crowne Plaza hotels are investing $250 million in renovations to transform the brand

Podcast: Challenges and Opportunities for the Hospitality Industry
Bjorn Hanson, clinical associate professor of the Preston Robert Tisch Center for Hospitality, Tourism, and Sports Management at the School of Continuing and Professional Studies at New York University, discusses strategies for new hotel brands, the lodging industry’s response to consumers’ new frugality, and when things will start getting better for the hospitality industry.

Fairmont Monte Carlo Opens Willow Stream Spa
The Fairmont Monte Carlo has opened a Willow Stream Spa as part of a $63.4 million refurbishment of the hotel, complete with a fitness center and roof deck.

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MERCHANDISE

Copying Machines: Counterfeiting used to be called a nuisance. Now, there's a new word for it--epidemic
Counterfeiting is no longer a localized nuisance akin to Three-Card Monte games. Thanks largely to the deadly combo of the recession and the surge of e-commerce, it's fast becoming an epidemic. Are your award winners getting the real goods?

Electronics Go Thin & Green
The consumer electronics business thrives on change, providing consumers the newest and the best. This year, that doesn’t mean bigger, it means slimmer and greener, with a trend towards more environmentally friendly products that use less power and are made with fewer toxic chemicals and heavy metals than in the past.

Power Tools: Building Up When Economy's Down
Demand for power tools and hand tools is ratcheting up as pennywise homeowners work on house projects themselves. As a result, power tools are increasingly redeemed as awards.

Casio's New EXILIM Digital Camera
Casio's EXILIM Hi-Zoom EX-H10 features 12.1 megapixel resolution, and a wide-angle/telephoto lens.

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GIFT CARD

Sheetz Offers GO-Tag Contactless Payment Sticker
First Data’s GO-Tag payment technology solution, allows incentive and loyalty program managers to turn any item they can put a sticker on into an incentive or loyalty rewards program stored value gift card

CVS/pharmacy Launches Customizable Virtual Gift Cards
CVS/pharmacy is offering virtual gift cards, which can be personalized online, and e-mailed to recipients.

Retailer Eddie Bauer Files for Bankruptcy, Plans to Honor Gift Cards
Outdoor apparel retailer Eddie Bauer filed for bankruptcy, asking the court for permission to continue to honor gift cards and its customer loyalty program.

McDonald’s To Award Contest Winners Visa, McD’s Gift Cards
McDonald’s is winding down the promotional period of its gift card sweepstakes in support of its McCafe coffee product launch. The fast-food chain will award each of the two grand prize winners a $50,000 Visa gift card and a $500 McDonald’s Arch Card on August 3.

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RESOURCES

Podcast: Challenges and Opportunities for the Hospitality Industry
Bjorn Hanson, clinical associate professor of the Preston Robert Tisch Center for Hospitality, Tourism, and Sports Management at the School of Continuing and Professional Studies at New York University, discusses strategies for new hotel brands, the lodging industry’s response to consumers’ new frugality, and when things will start getting better for the hospitality industry.

Integration Marketing
How Small Businesses Become Big Businesses—and Big Businesses Become Empires (Wiley, $22.92)

Glow
How You Can Radiate Energy, Innovation, and Success (Berrett-Koehler, $16.95)

The Inspirational Leader
How to motivate, encourage and achieve success (Kogan Page, $17.95)

» Read More



EDITOR'S PICKS

Copying Machines: Counterfeiting used to be called a nuisance. Now, there's a new word for it--epidemic
Counterfeiting is no longer a localized nuisance akin to Three-Card Monte games. Thanks largely to the deadly combo of the recession and the surge of e-commerce, it's fast becoming an epidemic. Are your award winners getting the real goods?

Consumers Lean on Loyalty
Participation in retail loyalty programs increases, especially among Millennials, as consumers look for savings.

Podcast: Challenges and Opportunities for the Hospitality Industry
Bjorn Hanson, clinical associate professor of the Preston Robert Tisch Center for Hospitality, Tourism, and Sports Management at the School of Continuing and Professional Studies at New York University, discusses strategies for new hotel brands, the lodging industry’s response to consumers’ new frugality, and when things will start getting better for the hospitality industry.

 
INCENTIVE HIGHLIGHTS



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