Differing Opinions on Workplace Morale August 04, 2006 Gap between worker, boss viewpoints
Signs of a stressed workforce are beginning to emerge. The 2006 Employee Review from employment-services firm Randstad USA finds a gap between how employers and employees view major factors such as loyalty and morale in the American workplace.
"The survey shows a widening gap in employee expectations and respective employer delivery. Companies that encourage dialogue to narrow the disparity will broaden work appreciation and job satisfaction," says Genia Spencer, managing director of operations and human resources for Randstad USA. "Employees' views of work and growth opportunities vary by generation; therefore improving job satisfaction and productivity require tailored approaches."
Among the review's trends:
*Employers think they are loyal to their workers. Just over 40 percent say their company is loyal. But workers aren't buying that. Only 25 percent of employees agree.
*Managers tend to think both they and their staffers are loyal to the company—but workers are less inclined to agree; 72 percent of employers say both employers and employees are loyal to their company, but only 56 percent of employees agree.
*There is also a split on the presence of company morale; 55 percent of employers say morale is excellent or good, while just 38 percent of workers agree.
*Do people stay in jobs they don-t like? Sixty-nine percent of employers think so, as do 81 percent of employees.
*Whatever their disagreements, neither side is planning moves in 2006. Sixty-eight percent of employers and 65 percent of employees say they are not changing jobs this year.
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